Produção Nacional
Multi-level Autonomic Business Process Management
2013; Springer Science+Business Media; Linguagem: Inglês
10.1007/978-3-642-38484-4_14
ISSN1865-1356
AutoresKarolyne Oliveira, Jaelson Castro, Sergio España, Óscar Pastor,
Tópico(s)Advanced Software Engineering Methodologies
ResumoNowadays, business processes are becoming increasingly complex and heterogeneous. Autonomic Computing principles can reduce this complexity by autonomously managing the software systems and the running processes, their states and evolution. Business Processes that are able to be self-managed are referred to as Autonomic Business Processes (ABP). However, a key challenge is to keep the models of such ABP understandable and expressive in increasingly complex scenarios. This paper discusses the design aspects of an autonomic business process management system able to self-manage processes based on operational adaptation. The goal is to minimize human intervention during the process definition and execution phases. This novel approach, named MABUP, provides four well-defined levels of abstraction to express business and operational knowledge and to guide the management activity; namely, Organizational Level, Technological Level, Operational Level and Service Level. A real example is used to illustrate our proposal.
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