Organizational Management of Conflict
1960; SAGE Publishing; Volume: 4; Issue: 4 Linguagem: Inglês
10.2307/2390765
ISSN1930-3815
Autores Tópico(s)Organizational Learning and Leadership
ResumoThis paper focuses on organization-wide management of conflict as distinguished from local settlement of conflict. It is suggested that conflict generated by administrative allocations is rooted in technology and is controlled by organization structuring. Latent-role conflict, stemming from the labor force, is controlled by recruitment and selection procedures. Conflict occasioned by competing pressures on members, based on the nature of the task environment, is controlled by organizational posture. The author advances a number of propositions and draws on research findings to illustrate that various types of organizations have different vulnerabilities and defenses against these three sources of conflict. James D. Thompson is director of the Administrative Science Center at the University of Pittsburgh.'
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