Portal de Periódicos da CAPES

Selecting Performance Measures: "Objective" versus "Subjective" Measurement

1992; SAGE Publishing; Volume: 34; Issue: 4 Linguagem: Inglês

10.1177/001872089203400406

1547-8181

Frederick A. Muckler, Sally A. Seven,

Human Resource Development and Performance Evaluation

The distinction between "objective" and "subjective" measurement is neither meaningful nor useful in human performance studies. All measurement in science and technology is necessarily filled with subjective elements, whether in selecting measures or in collecting, analyzing, or interpreting data. Empirical examples taken from several domains related to human factors show instances in which self-report (subjective) measures may be essential. Amodel process is suggested for selecting performance measures.