Produção Nacional
Modelo de gestão em incubadoras e mapas de desempenho (Management model in incubators and performance of maps)
2015; Volume: 21; Issue: 1 Linguagem: Inglês
ISSN
1414-0896
AutoresLiêda Amaral de Souza, Pablo Fernandes Dantas, Walid Abbas El Aouar, Laís Karla da Silva Barreto,
Tópico(s)Education and Public Policy
ResumoThis paper aims to discuss the proposal for a management model applicable to incubators based on the strategic maps and performance dashboards according the premises of the Balanced Scorecard (BSC) and use it as a performance measurement tool of the incubated companies according to the key practices CERNE model. It was adopted a qualitative approach by developing a case study in a technological incubator, using the Delphi technique for construction of the strategic objectives which are designed to map the composition and Performance Indicators Panel. The research findings present an initial proposal for map and performance dashboard contemplating the four perspectives proposed by the BSC (Learning and Development, Internal Processes, Customers and Financial). It is therefore an innovative approach to relationship management and performance evaluation between the incubator and companies affected by the scheme. Keywords: Incubator. BSC. Strategy maps. CERNE.
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