Introduction to the Special Issue—Mapping the Boundaries of Marketing: What Needs to be Known
2016; SAGE Publishing; Volume: 80; Issue: 6 Linguagem: Inglês
10.1509/jm.80.6.1
ISSN1547-7185
AutoresVikas Kumar, Kevin Lane Keller, Katherine N. Lemon,
Tópico(s)Customer Service Quality and Loyalty
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