Predictors of Commercial Zapping During Live Prime-Time Television

2017; Advertising Research Foundation; Volume: 57; Issue: 1 Linguagem: Inglês

10.2501/jar-2017-010

ISSN

1740-1909

Autores

Steve Dix, Ian Phau,

Tópico(s)

Digital Marketing and Social Media

Resumo

ABSTRACT Television advertising-avoidance research delivers a broad range of estimates for the extent of channel switching during advertising breaks ( i.e. , commercial zapping). The diverse methods likely contribute to the disparity in commercial-zapping estimates. This study implements a combined hidden-observation/survey approach and tests potential predictors of commercial zapping. The use of remote controls emerged as a significant driver of observed commercial zapping. Perceived clutter and advertising triggers emerged as significant predictors of reported commercial zapping. This study empowers media planners to determine prime-time advertising-audience erosion more accurately. Additionally, with a greater degree of confidence, advertisers can address factors that drive channel-switching behavior and dismiss factors that do not.

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