Portal de Periódicos da CAPES

Supervisors' emotional exhaustion and abusive supervision: The moderating roles of perceived subordinate performance and supervisor self-monitoring

2017; Wiley; Volume: 38; Issue: 8 Linguagem: Inglês

10.1002/job.2193

1099-1379

Catherine K. Lam, Frank Walter, Xu Huang,

Workaholism, burnout, and well-being

Journal of Organizational BehaviorVolume 38, Issue 8 p. 1151-1166 RESEARCH ARTICLE Supervisors' emotional exhaustion and abusive supervision: The moderating roles of perceived subordinate performance and supervisor self-monitoring Catherine K. Lam, Corresponding Author Catherine K. Lam mg.cat@cityu.edu.hk orcid.org/0000-0003-2183-1180 Department of Management, City University of Hong Kong, Kowloon, Hong Kong Correspondence Catherine K. Lam, Department of Management, City University of Hong Kong, Kowloon, Hong Kong. Email: mg.cat@cityu.edu.hkSearch for more papers by this authorFrank Walter, Frank Walter Department of Organization and Human Resource Management, Justus-Liebig-University Giessen, Giessen, GermanySearch for more papers by this authorXu Huang, Xu Huang Department of Management, Hong Kong Baptist University, Kowloon, Hong KongSearch for more papers by this author Catherine K. Lam, Corresponding Author Catherine K. Lam mg.cat@cityu.edu.hk orcid.org/0000-0003-2183-1180 Department of Management, City University of Hong Kong, Kowloon, Hong Kong Correspondence Catherine K. Lam, Department of Management, City University of Hong Kong, Kowloon, Hong Kong. Email: mg.cat@cityu.edu.hkSearch for more papers by this authorFrank Walter, Frank Walter Department of Organization and Human Resource Management, Justus-Liebig-University Giessen, Giessen, GermanySearch for more papers by this authorXu Huang, Xu Huang Department of Management, Hong Kong Baptist University, Kowloon, Hong KongSearch for more papers by this author First published: 11 April 2017 https://doi.org/10.1002/job.2193Citations: 50Read the full textAboutPDF ToolsRequest permissionExport citationAdd to favoritesTrack citation ShareShare Give accessShare full text accessShare full-text accessPlease review our Terms and Conditions of Use and check box below to share full-text version of article.I have read and accept the Wiley Online Library Terms and Conditions of UseShareable LinkUse the link below to share a full-text version of this article with your friends and colleagues. Learn more.Copy URL Share a linkShare onFacebookTwitterLinkedInRedditWechat Summary Drawing from conservation of resources theory, this study aims to create new knowledge on the antecedents of abusive supervision. Results across 2 independent field studies within a manufacturing context (Study 1) and a customer service context (Study 2) consistently demonstrated a 3-way interaction pattern, such that supervisors' experiences of emotional exhaustion, perceived subordinate performance, and self-monitoring were jointly associated with subordinates' abusive supervision perceptions. A supplementary scenario experiment further corroborated this pattern. Together, the present studies illustrate a contingency model of abusive supervision's origins, highlighting emotional exhaustion as an important risk factor that is particularly likely to trigger abusive behavior among supervisors with lower (rather than higher) self-monitoring who are faced with a relatively underperforming subordinate. As such, this research advances the abusive supervision literature by offering new insights into the complex resource conservation processes that may give rise to subordinates' abuse perceptions. Citing Literature Volume38, Issue8October 2017Pages 1151-1166 RelatedInformation