The Moderating Role of Country of Origin on Brand Equity, Repeat Purchase Intentions, and Word of Mouth in Trinidad and Tobago
2017; Taylor & Francis; Volume: 31; Issue: 1 Linguagem: Inglês
10.1080/08911762.2017.1388462
ISSN1528-6975
AutoresMeena Rambocas, Aniera Xuxa Ramsubhag,
Tópico(s)Innovation and Socioeconomic Development
ResumoBrand equity has emerged as a critical aspect of marketing, but its effect on consumer behavioral intentions from a developing country perspective has not been sufficiently examined. This study proposes that country of origin and product type will moderate the relationships between brand equity, consumer repeat purchase intentions, and word of mouth. Data were collected from 157 customers and analyzed with regression analysis. Our results confirm the moderating role of COO such that favorable COO weakens the impact of brand equity on consumers' behavioral intentions. Product type was not significant. Theoretical and practical implications of these findings are presented as well as the limitations, and future research opportunities are discussed.
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