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Artigo Acesso aberto Produção Nacional Revisado por pares
BIBTEX RIS

Comunicação terapêutica na interação profissional de saúde e hipertenso na estratégia saúde da família

2018; UNIVERSIDADE FEDERAL DO RIO GRANDE DO SUL; Volume: 38; Issue: 4 Linguagem: Inglês

10.1590/1983-1447.2017.04.2016-0066

ISSN

1983-1447

Autores

Geanne Maria Costa Torres, Inês Dolores Teles Figueiredo, José Auricélio Bernardo Cândido, Antônio Germane Alves Pinto, Ana Patrícia Pereira Morais, Maria Fátima Maciel Araújo, Maria Irismar de Almeida,

Tópico(s)

Health Education and Validation

Resumo

OBJECTIVE To analyze the therapeutic communication in the interaction between health professionals and hypertensive patients in the Family Health Strategy. METHODS Descriptive study with qualitative approach. The sample consisted of 14 hypertensive patients and two health professionals of the Family Health Strategy (ESF - "Estratégia Saúde Família") in a city of the state of Ceará, Brazil, in 2016. In the data collection, a checklist was used for non-participant systematic observation containing the strategies of therapeutic communication, namely: expression, clarity, validation, and a field diary, being these subjected to content analysis. RESULTS It was noted that ESF professionals do not adequately use therapeutic communication, indicating the need of investment in this device, which acts as a bridge for users, enhances care practices and opens paths that instrumentalize interpersonal relationships. CONCLUSIONS It was realized that health professionals are not fully exploring therapeutic communication strategies, therefore being necessary to develop skills to use these techniques correctly when caring for hypertensive patients.

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