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UX Evaluation of a New Rowing Ergometer: The Case Study of the Technogym “SkillRow”

2018; Springer Nature; Linguagem: Inglês

10.1007/978-3-319-94947-5_23

2194-5357

Alessia Brischetto, Mattia Pistolesi, Giuseppe Fedele, Francesca Tosi,

Design Education and Practice

This paper demonstrates the results of workshop “UX Skillrow Evaluation” workshop, promoted by the Laboratory of Ergonomics and Design (LED) of the University of Florence in collaboration with Technogym, a leading-edge company that develops fitness equipment for any physical activity. The workshop aimed to define the current levels of usability and experience of use of rowing “Skillrow”, through method of investigation and practice of Human-Centered Design and User Experience approaches. The predominant aim of work was to identify usability and user experience of rowing Skillrow and its user interfaces. Following this, to identify the potential, project proposals were conducted, brainstorming and focus group activities. During testing twenty-one users participated, aged between 22 and 30. The research goals were: measurements of current usability level and user experience of product-system interfaces, and definition of critical issues and implementation of the current user interfaces. Finally, the results from the evaluation phases allowed to get qualitative data on the levels of effective usability of the product, the components and its graphic interface. In the form of scenario-based design, solutions to improve the current high levels of usability of the user interface were also developed.