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One Word of Heart is Worth Three of Talent: Professional Communication Strategies in a Vietnamese Nonprofit Organization

2018; Routledge; Volume: 28; Issue: 1 Linguagem: Inglês

10.1080/10572252.2018.1530033

1542-7625

Sarah Beth Hopton, Rebecca Walton,

Disaster Management and Resilience

This article reports findings from a month-long research project in Vietnam working with the Vietnam Association for Victims of Agent Orange (VAVA). The authors found that VAVA did not always abide Western prescriptions for "good" technical and scientific communication yet were extremely effective technical communicators among victims and families. This article reports findings that call for an expanded definition of what it means to practice good technical communication, especially in understudied cultural contexts.