Portal de Periódicos da CAPES

The Shift Towards a Digital Business Model

2018; IGI Global; Linguagem: Inglês

10.4018/978-1-5225-7479-8.ch007

2327-3437

Veronica Scuotto, Francesca Serravalle, Alan Murray, Milena Viassone,

Family Business Performance and Succession

The chapter aims to offer a comprehensive overview of the shift towards a digital business model for the female and male entrepreneur. This shift is analyzed by a ground test theory based on a comparative case study. Two case studies, categorized as small to medium enterprises operating in the creative industry in the city of Turin, Italy, are analyzed against the six dimensions of the business model framework—value proposition, target market, value chain, revenue mechanism, value network, and competitive strategy—and then used as a basis to compare a female and a male digital entrepreneur. As emerged, there is not a remarkable difference between the two entrepreneurs. Both stress the relevance of the digital approach in the aforementioned six dimensions of the digital business model, highlighting the relevance of the “value network” to improve employees' working experience and customers' experience.