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The Impact of Workload and Technology Competence on Technostress and Performance of Employees

2014; Volume: 5; Issue: 2 Linguagem: Inglês

2249-0310

Lieli Suharti, Agung Susanto,

Ergonomics and Human Factors

Stress is a physiological and psychological pressure perceived by an individual that placing himself/herself in a risk, both physically and mentally. The research objective of this research is to find out whether the level of technology competence and workload has an impact on employee performance through technostress as an intervening variable. The respondents of this study were 138 people whom work at Production and Engineering department of a multinational company using automation technology equipment in operation. A technique of data collection was done by using questionaire and interviews. Data was analysed using the SEM (Structural Equation Modelling) approach. From the research it can be concluded that the workload and competence level of automation technology had significant impact to technostress. Further, the study also shows a significant relationships between workload and employee performance which the Technostress acts as an intervening variable in the relationship.