Artigo Revisado por pares

A dynamic approach to brand portfolio audit and brand architecture strategy

2020; Emerald Publishing Limited; Volume: 32; Issue: 2 Linguagem: Inglês

10.1108/ebr-12-2018-0206

ISSN

1758-7107

Autores

Amélia Brandão, José Carlos Correia de Sousa, Clarinda Rodrigues,

Tópico(s)

Corporate Identity and Reputation

Resumo

Purpose This paper aims to propose a dynamic and holistic framework that combines the brand portfolio audit with the brand architecture redesign. Design/methodology/approach Depicting from an extensive review on the frameworks of brand audit and brand architecture, a dynamic approach to brand portfolio audit and brand architecture strategy was developed, and later applied and tested in three B2B and B2C companies. Findings The paper suggests an eight-step framework to guide practitioners when auditing a specific brand portfolio and designing a revised brand architecture strategy. Additionally, a Brand Audit Scorecard was developed to enable and sustain brand portfolio audits, divided into three dimensions (brand equity, brand contribution and strategic options). Research limitations/implications Further research should aim at testing the proposed framework in different types of companies and countries. Originality/value This paper contributes to the brand audit and brand architecture literature by proposing a holistic framework that is not static.

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