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Digital era open government and democratic governance: The case of Government of Canada Wikipedia editing

2020; Wiley; Volume: 63; Issue: 2 Linguagem: Inglês

10.1111/capa.12356

1754-7121

Amanda Clarke, Elizabeth Dubois,

Hate Speech and Cyberbullying Detection

Abstract As digital era open government initiatives are deployed globally, researchers are debating their effects on democratic governance. We develop a framework to evaluate whether these initiatives improve or undermine democratic governance and apply it to the case of Government of Canada Wikipedia editing and an automated Twitter account (@gccaedits) tracking this activity. Through content analysis of edits and analysis of access to information requests we show that while most edits made are useful and non‐partisan, the response of news media and government managers ultimately renders the editing a threat to democratic governance. This complexity highlights the importance of assessing the merits of open government initiatives in their broader socio‐political context. The findings also suggest that more fundamental shifts in contemporary political, media and administrative cultures are necessary before the potential benefits of open government reforms can materialize.