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Community nursing services during the COVID-19 pandemic: the Singapore experience

2020; MA Healthcare; Volume: 25; Issue: 8 Linguagem: Inglês

10.12968/bjcn.2020.25.8.390

2052-2215

Yi Xu, Nursa'adah Binte Jamil, Irene Tan Cheng Gaik, Su Fee Lim,

Telemedicine and Telehealth Implementation

Community nurses in Singapore support vulnerable older persons with chronic health condition(s). In the situation of scaled-down community health and social services during the COVID-19 outbreak, the community nursing team adopted measures for pandemic preparedness. This report is to share the Singapore General Hospital community nursing experience, preparation and transforming efforts during the pandemic. Team segregation, active screening and triage before visits and other precautionary measures were executed to minimise the risk of exposure to COVID-19. There was a shift from face-to-face to teleconsultation to meet the requirement of safe social-distancing. Community nursing teams continued to play an active role in supporting older persons during the pandemic, despite the challenges. Moving to the lockdown phase (‘circuit breaker’), teleconsultation, virtual meetings and integrated partnerships were essential to ensure healthcare accessibility and continuity of care. The experience gleaned was valuable to advance future community nursing services in the evolving healthcare landscape. Structured teleconsultation and technology advancement are useful to complement the service.