Artigo Acesso aberto Produção Nacional Revisado por pares

Strategies for case management in transitional care in emergency services: scoping review

2020; Associação Brasileira de Enfermagem; Volume: 73; Issue: suppl 5 Linguagem: Inglês

10.1590/0034-7167-2019-0506

ISSN

1984-0446

Autores

Priscilla Gonçalves de Castro Gomes Braz, Vanessa da Silva Carvalho Vila, Heliny Carneiro Cunha Neves,

Tópico(s)

Geriatric Care and Nursing Homes

Resumo

ABSTRACT Objective: to map and synthesize the strategies implemented for case management in transitional care for patients with complex needs in emergency services. Method: a scoping review conducted under the Joanna Briggs Institute guidance. Twenty-three studies were analyzed, with different methodological designs, on the strategies used in case management involving adult and elderly populations in emergency services. Results: the main strategies employed were patient risk stratification screening/identification, care management plan, coordination of care through multidisciplinary activities, support for the transition process, continuous patient monitoring, and follow-up. Final considerations: these strategies used structured approaches to care in emergency services to promote support for self-management and effective transitional care for people with complex needs, ensuring comprehensiveness, coordination, and continuity of care.

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