Ergonomics, Employee Involvement, and the Toyota Production System: A Case Study of NUMMI's 1993 Model Introduction
1997; SAGE Publishing; Volume: 50; Issue: 3 Linguagem: Inglês
10.2307/2525183
ISSN2162-271X
AutoresPaul S. Adler, Barbara Goldoftas, David I. Levine,
Tópico(s)Quality and Supply Management
ResumoNew United Motors Manufacturing, Inc. (NUMMI) is a GM-Toyota joint venture that has been lauded for achieving high performance based on employee involvement but criticized for intensifying work and harming workers. In 1993, OSHA cited NUMMI for paying insufficient attention to ergonomic issues during the introduction of a new car model. The authors analyze the origins of NUMMI's ergonomic problems and the responses of the company, union and regulators; they also discuss a more ergonomically successful model introduction two years following the OSHA citation. The analysis focuses on the relationships among lean manufacturing, employee involvement, worker-management conflict, organizational learning and ergonomics.
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