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SATISFAÇÃO NO TRABALHO: PERCEPÇÕES E EXPECTATIVAS COM OS FATORES MOTIVACIONAIS

2021; UNIVERSIDADE DO SUL DE SANTA CATARINA; Volume: 14; Issue: 2 Linguagem: Inglês

10.19177/reen.v14e22021195-216

1984-3372

Cláudia Aparecida Avelar Ferreira, Mário Teixeira Reis Neto, Simone Costa Nunes,

Business and Management Studies

The aim of this study was to identify the perceived motivational factors and expectations of different professionals in the public and private sectors, based on the theories of Herzberg and Vroom. The study used a quantitative and descriptive research survey, which showed that administration/marketing professionals had a significant perception regarding motivational factors (p = 0.001), being the most satisfied. Professionals working in the private sector were the most satisfied (p = 0.003). Therefore, the study showed how satisfaction is differentiated by career, education, employment bond, and gender.