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Acceptability of telehealth CBT during the time of COVID-19: Evidence from patient treatment initiation and attendance records

2022; Elsevier BV; Volume: 32; Issue: 1 Linguagem: Inglês

10.1016/j.jbct.2022.01.001

2666-3473

Kristy Cuthbert, E. Marie Parsons, Lisa M. Smith, Michael W. Otto,

Digital Mental Health Interventions

The COVID-19 pandemic provided unique conditions for examining outpatient psychotherapy clinics' rapid transition to telehealth. The current study utilized data from a large, specialty CBT clinic to investigate attendance and treatment engagement changes when services were provided via telehealth versus in-person. Results indicate that, following a complete transition to telehealth services, clinic referrals were maintained. Further, telehealth treatment appeared to be entirely acceptable as assessed by a decreased missed visit rate of telehealth appointments compared to in-person appointments. Given the elimination of commuting times, telehealth has the potential to address disparities in care linked to physical distance from the clinic and/or differential ability to take time off work for appointments.