Portal de Periódicos da CAPES

Job Burnout

2001; Annual Reviews; Volume: 52; Issue: 1 Linguagem: Inglês

10.1146/annurev.psych.52.1.397

1545-2085

Christina Maslach, Wilmar B. Schaufeli, Michael P. Leiter,

Health, psychology, and well-being

▪ Abstract Burnout is a prolonged response to chronic emotional and interpersonal stressors on the job, and is defined by the three dimensions of exhaustion, cynicism, and inefficacy. The past 25 years of research has established the complexity of the construct, and places the individual stress experience within a larger organizational context of people's relation to their work. Recently, the work on burnout has expanded internationally and has led to new conceptual models. The focus on engagement, the positive antithesis of burnout, promises to yield new perspectives on interventions to alleviate burnout. The social focus of burnout, the solid research basis concerning the syndrome, and its specific ties to the work domain make a distinct and valuable contribution to people's health and well-being.