Portal de Periódicos da CAPES

Algorithmic domination in the gig economy

2022; SAGE Publishing; Volume: 22; Issue: 4 Linguagem: Inglês

10.1177/14748851221082078

1741-2730

James Muldoon, Paul Rækstad,

Transportation and Mobility Innovations

Digital platforms and application software have changed how people work in a range of industries. Empirical studies of the gig economy have raised concerns about new systems of algorithmic management exercised over workers and how these alter the structural conditions of their work. Drawing on the republican literature, we offer a theoretical account of algorithmic domination and a framework for understanding how it can be applied to ride hail and food delivery services in the on-demand economy. We argue that certain algorithms can facilitate new relationships of domination by sustaining a socio-technical system in which the owners and managers of a company dominate workers. This analysis has implications for the growing use of algorithms throughout the gig economy and broader labor market.