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Teleconsultations and their implications for health care: A qualitative study on patients’ and physicians’ perceptions

2022; Elsevier BV; Volume: 162; Linguagem: Inglês

10.1016/j.ijmedinf.2022.104751

1872-8243

Ana María, Helena Serra, Bruno Heleno,

Patient Satisfaction in Healthcare

Digitization in everyday medical practice has gained importance along with the drive to expand teleconsultations arising from the COVID-19 pandemic. Previous qualitative research on teleconsultations has focused on synchronous communication between patients and clinicians. This study aims to explore physicians' and patients' perspectives on the adoption of teleconsultations between primary care and the referral cardiology department.