Revolution of Retail Industry: From Perspective of Retail 1.0 to 4.0
2022; Elsevier BV; Volume: 200; Linguagem: Inglês
10.1016/j.procs.2022.01.362
ISSN1877-0509
AutoresLoh Li Har, Umi Kartini Rashid, Lee Te Chuan, Choon Sen Seah, Yin Xia Loh,
Tópico(s)Consumer Retail Behavior Studies
ResumoWhen Industry 4.0 was first introduced in 2010, it also brought the retail industry into the fourth revolution. Retail 4.0, on the other hand, appears to be a novel concept for retailers worldwide. When Industry 4.0 technologies such as the Artificial Intelligent (AI), Internet of Things (IoT), Cloud Computing, Big Data Analytical (BDA), and Augmented Reality (AR) were implemented in the retail industry, the term Retail 4.0 arose from Industry 4.0. This paper examines Retail 4.0 technologies and their application in the retail industry. The retail industry’s revolution is also discussed in this paper. The final section examines the extent of implementation of retail 4.0 technology in various nations.
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