Three-phase method to assess the logistics service using Six Sigma metrics, Hotelling's T-square control chart and a principal component capacity indicator
2022; Inderscience Publishers; Volume: 35; Issue: 1 Linguagem: Inglês
10.1504/ijpqm.2022.120720
ISSN1746-6482
AutoresTomás José Fontalvo Herrera, Roberto Henry Herrera, Jesús Zambrano,
Tópico(s)Quality and Supply Management
Referência(s)