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Customer Disservice?

2006; American College of Physicians; Volume: 144; Issue: 1 Linguagem: Inglês

10.7326/0003-4819-144-1-200601030-00012

1539-3704

James L. Glazer,

Social Media in Health Education

On Being a Doctor3 January 2006Customer Disservice?James L. Glazer, MDJames L. Glazer, MDFrom the Maine Medical Center, Portland, Maine 04101.Search for more papers by this authorAuthor, Article, and Disclosure Informationhttps://doi.org/10.7326/0003-4819-144-1-200601030-00012 SectionsAboutFull TextPDF ToolsAdd to favoritesDownload CitationsTrack CitationsPermissions ShareFacebookTwitterLinkedInRedditEmail Humming a little tune as I rounded the corner and headed down the homestretch of my afternoon in the office, I plucked a chart from the wall outside of room 14. Carol Todd, a woman of 48, had come to see me about “cellulitis of the scalp.” My nurse had scrawled a question mark after her history, and then an exclamation point. I shot a quizzical look into the nurses' pod at her. She rolled her eyes at me and mouthed the words, “You'll see.” I knocked on the door and entered the examination room.Mrs. Todd, a short, stout ... Author, Article, and Disclosure InformationAffiliations: From the Maine Medical Center, Portland, Maine 04101.Corresponding Author: James L. Glazer, MD, Maine Medical Center, 272 Congress Street, Portland, ME 04101; e-mail, [email protected]org. PreviousarticleNextarticle Advertisement FiguresReferencesRelatedDetailsSee AlsoCommentary: Customer Disservice? Troyen A. Brennan Metrics 3 January 2006Volume 144, Issue 1Page: 61-62KeywordsAntibioticsCellulitisChartsEmergency departmentEmotionsNursesPharyngitisResidencyTicksUpper respiratory tract infections ePublished: 3 January 2006 Issue Published: 3 January 2006 Copyright & PermissionsCopyright © 2006 by American College of Physicians. All Rights Reserved.PDF downloadLoading ...