Index
2018; Emerald Publishing Limited; Linguagem: Inglês
10.1108/s1745-354220180000014012
ISSN1745-3550
ResumoCitation (2018), "Index", Advances in Hospitality and Leisure (Advances in Hospitality and Leisure, Vol. 14), Emerald Publishing Limited, Bingley, pp. 183-190. https://doi.org/10.1108/S1745-354220180000014012 Publisher: Emerald Publishing Limited Copyright © 2019 Emerald Publishing Limited INDEX A-Friend-of-Xitou Cardholders, 102 Acceleration, 179, 180 Accidental culinary tourists, 8 Activity involvement, 44 Aesthetic(s), 173–174 enjoyment of city, 174 ethicist, 178 sense of world, 174 Søren Kierkegaard’s concept of, 175–176 Aestheticization of economy, 174–175 Affective commitment, 134, 135 Agriculture, 163 Amenities, 47 AMOS, 122 output after model modified, 124 Analysis of variance (ANOVA), 10–11 Apathetic attendees, 7–8 Apathetic attendees, 8 Arcades Project, The (Benjamin), 175 Assurance, LODGSERV measure, 60 Attitude association, 116 Attraction, 42 Attribute association, 116 Australian T QUAL accreditation system, 27 Average monthly rainfall, 97, 98 Average monthly temperature, 96–97 Average of variance extracted (AVE), 49, 65, 139–140, 154 Band, 47 Begriffsgeschichte (history of concepts), 179 Benefits association, 116 Bootstrap t-statistics test, 140 Brand association, 114, 115, 118, 123 impact of consumer value co-creation on, 127 facets, 116 Brand awareness, 114 Brand connotation, 114 Brand equity, 113–115 model of impact of value creation on, 117 Brand intentionality, 115, 116 Brand knowledge, 113 Brand loyalty, 114, 115, 116, 118 impact of consumer value co-creation on, 127–128 Brand reliability, 115, 116 Brand strength, 114 Brand trust, 115, 116 impact of consumer co-creation of value on, 125–126 Brand value, 114 Capitalism, 180 Capitalistic market system, 180 CEDES taxonomy, 18–19 Centrality to lifestyle, 42 Chiayi City International Band Festival (CIBF), 44 China continuity, 82 cruise ports in, 82 policy, 84 significance of location, 82, 83 China Cruise and Yacht Industry Association (CCYIA), 82 Chinese market, 76 Clean India Mission, 166 Climate, 179 Cloud model, 80 CMIN, 122, 123 Co-creation (see also Value co-creation) data analysis, 47 data collection, 47, 48 hypothesis testing, 49–52 as mediator, 51 methodology, 44 practical implications, 52–53 purpose of study, 42–44 questionnaire design, 44–47 research framework and hypotheses testing, 44 sample characteristics, 48–49 theoretical implications, 53–54 Cognition, 135 Cohen’s f 2 effect size, 140 Commitment, 134 in market orientation practices, 144 Common-method variance (CMV), 139 Community-based tourism, 164 Comparative fit index (CFI), 122 Competitiveness analysis cloud model, 80 cruise port evaluation indicators, 80–82 cruise ports in China, 82–84 of cruise ports in eight Chinese cities, 88 cruise tourism industry scale, 85 development of cruise ports, 78–79 economic impact of cruise tourism, 77 entropy and expected values, 87–88 environmental issues concerning cruise ports, 79 expert’s questionnaire collection, 84–85 experts’ assessment of Sanya as cruise port, 86 passengers’ satisfaction of cruise ports, 77–78 purpose of study, 76–77 residents’ perceptions, 79–80 Sanya cruise port’s numerical evaluation, 86 Composite reliability (CR), 49 Compound Annual Growth Rate (CAGR), 80 Compulsory national quality tourism scheme, 28 Conceptual model, 136 Confirmatory factor analysis (CFA), 47, 49–50, 153–154 Connotation of brand association, 116 Conservationists, 16 Consumer experience, 114 measurement, 114 protection scheme, 24 Consumer-based brand equity model (CBBE model), 113 Consumer-based concept model, 114 Continuance commitment, 134–135 Convenience sampling techniques, 62–63 Corporate social responsibility (CSR), 162–163 expenditure range in Section, 135, 165–166 in India, 164–165 Correlation analysis, 102 Country/region, 33 Creating shared value (CSV), 179 Crime, 25 Cross-sectional survey method, 62–63 Cruise Lines International Association (CLIA), 76 Cruise port, 76 in China, 82–84 development, 78–79 environmental issues concerning, 79 evaluation indicators, 80–82 passengers’ satisfaction, 77–78 Cruise sector, 77 Cruise tourism, 75–76 economic impact, 77 Culinary experience, 13 Culinary preference(s), 5 factors, 14–15 Culinary tourism, 4, 5 Cultural heritage, 5 Cultural tourism, 3–4 Culture and religion factor, 11, 17 Curve estimation analysis, 105, 106 procedure, 95 Customer perceived value, 115–117 impact of consumer value co-creation on, 127 Customer retention, 58 among hotels in emerging market, 58 contributions, limitations and further research, 69–70 hypotheses test, 66–68 indirect effect of reliability quality, 68 interrelationships among satisfaction, loyalty and retention, 61 literature review, 59 measures, 63–64 mediating roles of customer loyalty and satisfaction, 61–62 method, 62, 64 reliability and validity test, 65 sample, 62–63, 64 service quality and retention, 59–61 Customer value co-creation, 112 gain, 115–116 loss, 116 Customer(s), 60–61 customer-contact employees, 152–153 customer–supplier dynamics, 54 expectations, 132 experience, 58 loyalty and satisfaction, 61–62 satisfaction, 68 Degrees of freedom (DF), 122 Demographic characteristics, 120, 121 Descriptive analysis (see also Competitiveness analysis), 47 Descriptive data analysis, 30 Destination marketing organizations (DMOs), 43 Devotees, 17 Dialog, Access, Risk-Assessment, and Transparency theory (DART theory), 113, 117–118 of value co-creation theory, 115, 116 Dialog interaction, 127 Directorate-General of Budget (DGOB), 100 Discriminant validity, 154 Diversionary culinary tourists, 6 Domestic trips, 98, 99 E path-weighting scheme, 139 Economic impact of cruise tourism, 77 Ecotourism, 94, 95, 107, 167 Emotional value, 117 Empathy, LODGSERV measure, 60 Empowerment, 151 Endogenous latent variables, 122 Endogenous Tourism Project/Rural Tourism Scheme (2003), 164 Entertainment dimension, 174 Entropy, 80–81, 85 Environmental issues concerning cruise ports, 79 Environmental sensitivity, 13, 16 Ethical aesthetist, 178 Ethics aestheticization of economy, 174–175 through aesthetics in tourism, 173–174 assumption and research question, 176 Kierkegaard’s view of experience economy, 177 responsible effort of Tivoli Gardens, 177–178 responsible experience economy, 178–179 Søren Kierkegaard’s concept of, 175–176 European Tourism for Quality Schemes, 27 Existential culinary tourists, 6 Exogenous latent variables, 121 Expected value, 80–81, 85 Expedia, 26 Experience economy, 174–175 Kierkegaard’s view of, 177 responsible, 178–179 Experience seekers, 7, 16–17 Expert “experts” type of tourism, 9 questionnaire collection, 84–85 Exploration, 13 Exploratory factor analysis (EFA), 10–11 Explorers, 17–18 Feelings, 150 Festival, 43 Financial accounting conceptual model, 114 Food and beverages, 3–4 tourists, 8 and wine tourists, 8 Forest park(s), 94 management in Taiwan, 94 Forest recreation areas, 100 Functional value, 117 Gastronomy model, 6 Ghana, 58 Ghana’s hotel industry, 132 contributions, limitations and research implications, 143–144 hypotheses test, 140–142 linking management commitment to market orientation practices, 134–136 literature review, 133 management commitment, 142–143 market orientation, 132–134 measurement, 137–139 procedure, 139 reliability and validity test, 139–140 sample, 136–137 systematic bias test, 140 Ghanaian economy, 132, 137 Global tourism market, 4 Goodness-of-fit index (GFI), 122 Gross domestic product (GDP), 3–4 Hedonism, 176 Holiday days per month, 97 Homeport, 76–77 Hong Kong, 28–29, 35–36 HKTB, 28 impact and users perception of TQS, 27–28 literature review, 25 methods, 29–30 results, 30–35 tourism quality service scheme, 24 TQSs, 24 UNWTO, 26 Hong Kong Tourism Board (HKTB), 28 Hospitality, 151 companies and tourism NGOs, 168–169 industry, 5 Hotel industry (see also Ghana’s hotel industry), 57–58 CFA, 153–154 humor leadership in, 150 literature review and research hypotheses, 150–152 methods, 152–153 standardized structural estimation, 156 variances, 154–155 Humor, 149 CFA, 153–154 leadership, 150, 151, 153 literature review and research hypotheses, 150–152 methods, 152–153 standardized structural estimation, 156 variances, 154–155 Hypotheses test, 66–68, 116–118, 125, 140–142 In-depth interviews, 144 Incremental fit index (IFI), 122 India Indian tourism sector, 163 Tourism NGOs, 166–168 India Brand Equity Foundation (IBEF), 163 Indian Companies Act (2013), 165 Innovative behavior, 152, 153 Innovators, 7 Input–output analysis (I–O analysis), 77 Intelligence dissemination, 133, 143 Intelligence generation, 133, 143 International tourists to South Africa conservationists, 16 culinary preference factors, 14–15 devotees, 17 experience seekers, 16–17 explorers, 17–18 implications, 18–19 limitations, 19–20 literature review, 5–9 methodology, 10 principal component factor analysis, 11 purpose, 5 questionnaire, 10 sample, 10 socialisers, 18 socio-demographic and travel profile, 12–13 statistical analysis, 10–11 ‘Interested’ group, 9 Involvement, 42 Job performance measurement, 152 Kurtosis coefficient, 121 Likert-scale, 139 Linear regression analysis model, 95, 102, 105 Linear regression residuals statistics, 104 LISREL software, 120 Local delicacies, 47 Local products, 44 Localisation seekers, 7 Lodging quality index (LQI), 60 LODGQUAL measure, 60 LODGSERV measure, 60 Low merchant membership, 36 Loyalty, customer, 61 Mafengwo website, 112 Mainland China, number of tourists from, 99–100 Management commitment, 133, 138–139, 143–144 linking to market orientation practices, 134–136 Marching Carnival (see Band parade), 57–58 Market intelligence, 132, 133–134 Market orientation, 132–133, 144 linking management commitment to, 134–136 practices, 134 Market-based brand power model, 114 MARKOR framework of market orientation, 143 scale, 137 Measurement items, 119–120 Mediating roles of customer loyalty and satisfaction, 61–62 Model construction, 115–116 test, 120–121 “Monster Village”, 101 Monthly Gross Domestic Product (MGDP), 95 per capita, 100 Multi-interest visitors, 9 National tourism policy, 163 Natural disaster, severity of, 100–101 NGOs (see also Tourism NGOs), 166–167 Non-innovators, 7 Nononline brand equity, 114 Normative commitment, 135 Normed fit index (NFI), 122 Novices, 9 Off-shore tour pace, 78 One-factor test, 140 Online brand equity, 114 Online travel agencies (OTA) (see also Tourism), 112 factor loading for observed variable, 122 literature review, 112–115 methodology, 115–118 results, 118–123 Online travel websites, 112 Opening-up policy, 105 Opportunistic culinary tourists, 8 Organizational commitment, 135 Passengers’ satisfaction of cruise ports, 77–78 Perceived quality, 114 Perceived value, 114 Place attachment, 42, 44 Place dependence, 42 Place identity, 42 PLS-SEM, 139 Port(s) of call, 76–77 competitiveness, 78 privatization, 78 Potentials, 9 Proprietary brand equity, 114 Psychological empowerment, 150, 151, 153, 155 Public–private partnerships, 164 Qualitative leap, 177 Quality of service, 25 Quality service providers, 28 Quality Tourism Services (QTS), 24–25, 32 Quality Tourism Services Association (QTSA), 31 Questionnaire development process, 10 “Questionnaire Star”, 120 Qyer website, 112 Regression analysis, 104 Reliability, 121, 139–140 LODGSERV measure, 60 quality, 63 test, 65 Residents’ perceptions, 79–80 Responsible experience economy, 178–179 Responsiveness to intelligence, 133 LODGSERV measure, 60 Retention, customer, 61 Risk, 27–28 assessment, 24 perception, 25–26 risk-assessment for brand association, 123 Root-mean-square error of approximation (RMSEA), 122 Rule of thumb, 139 Rural tourism, 163–164 project development, 163–164 Sampling technique, 120 Sanya’s cruise port, 84–85 Satisfaction, customer, 61 Satisfied spenders, 7–8 Seasonality, 79, 101 Second-order CFA, 49–50 Section 135 of new Companies Act (2013), 162, 163, 165 range of CSR expenditure in, 165–166 Sectoral tourism businesses, 24 Segmentation, 4 Selective epicureans, 5–6 Self-expression, 42 Serious epicureans, 6 Service delivery, 58 organizations, 151–152 providers, 58 quality and retention, 59–61 SERVQUAL model, 59 Severity of natural disaster, 100–101 Signalling quality, 27 Skewness, 121 Skill development, 162, 163, 165, 166 SmartPLS version 3.2.3, 139 Social behaviour theory, 59 Social epicureans, 6 Social exchange, 59 theory, 69 Social influence, 11 Social media, 25, 36 Socialisers, 18 Society, 180 Socio-economic development, 4 Sociodemographic profile of respondents, 48–49 Sociology, 6 Sophisticated capitalism, 180 South Africa, 4 international tourists to, 3–20 tourists to national parks in, 4 Spearman’s rank-order correlation, 10–11 SPSS software, 120–121, 140 Standardized root mean square residual (SRMR), 66, 140 Standardized β coefficient, 51 Statistical analysis, 10–11 Strategic partnerships, 168–169 Stress, 132 Structural equation(al) model (SEM), 44 correction, 121–123 results, 126 Structural model testing hypotheses, 50–51 Sustainability, 179 Sustainable livelihoods, 163–164 Sustainable methods, 16 Systematic bias test, 140 Taiwan forest park management in, 94 “visiting relatives in China” program, 99 Tangibility quality, 63 Tangibles, LODGSERV measure, 60 Taste seekers, 7 Tentative tag-a-longs, 8 Three-component model (TCM), 134 Tivoli Gardens, responsible effort of, 177–178 Tourism (see also Online travel agencies (OTA)), 3–4, 41–42, 57–58, 75–76, 151, 174 attractions, 47 barriers to, 163–164 development, 59, 80, 162 enterprises, 24 marketers, 5 segmentation studies, 5 tourism-oriented NGOs, 167 tourism-related services, 44 Tourism growth under India’s new CSR regime barriers to tourism development, 163–164 CSR in India, 164–165 hospitality companies and tourism NGOs, 168–169 population, 161–162 range of CSR expenditure in Section, 135, 165–166 Section, 135, 165 tourism NGOs in India, 166–168 Tourism NGOs hospitality companies and, 168–169 in India, 166–168 Tourism quality schemes (TQSs), 24, 33 impact and users perception, 27–28 Tourist activities, 42 Tourist arrivals, 94 A-Friend-of-Xitou Cardholders, 102 average monthly rainfall (affected by), 97 average monthly temperature (affected by), 96–97 correlation analysis, 102 curve estimation analysis, 105 data, 96 data analyses, 95 explanatory variables, 96–102 linear regression analysis, 102, 105 MGDP per capita, 100 “Monster Village”, 101 number of domestic trips, 98, 99 number of holiday days per month, 97 number of tourists from Mainland China, 99–100 seasonality, 101 selection of research variables, 95–96 severity of natural disaster, 100–101 study site, 95 Traditional cuisine or culture, 17–18 Trained workforce shortage, 163 Transparency for brand association, 123 Travel decision making, 25–26 Travel-related services, 77 TripAdvisor, 26 TripAdvisor-like function, 36 “Two-day weekend” policy, 97 Two-step approach, 140 Two-tier measurement model, 114 Typhoon Herb, 101 Typhoon Mindulle, 101 Typhoon Morakot, 101 Typhoon Nari, 101 United Nations Development Program (UNDP), 164 United Nations World Tourism Organization (UNWTO), 26 User-generated content (UGC), 36, 112 Validity, 121 test, 65, 139–140 Value co-creation (see also Co-creation), 112 theory, 112–113 Value creation process, 42, 43 Variable correlation analysis, 103 Village tourism, 163–164 “Visiting relatives in China” program, 99 Volunteer tourism programs, 167 Weather, 179 Web-based information, 36 Wine tourists, 8 Xitou Nature Education Area (XNEA), 95 tourist arrival in months, 96 Book Chapters Prelims Full Papers Ceding to Their Appetites: A Taxonomy of International Tourists to South Africa Hong Kong’s Quality Tourism Services Scheme: Good in Theory but No Longer Relevant as a Consumer Protection Strategy The Effect of Activity Involvement on Place Attachment with Co-Creation as a Mediator Customer Retention among Hotels in an Emerging Market: An Employee-Based Perspective Competitiveness Analysis of Cruise Ports: A Case in China Examining Attributes Associated with Tourist Arrivals to Forest Parks through Linear and Curve Estimations A Study on Brand Equity of Online Tourism Enterprises Based on User Value Co-Creation Management Commitment and Market Orientation Practices in Ghana’s Hotel Industry Research Notes Humor in Leadership: Perspective of the Hotel Industry Tourism Growth under India’s New CSR Regime Towards a Responsible Experience Economy: Ethics through Aesthetics in Tourism Index
Referência(s)