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An Assessment of the Practices on Continuous Quality Improvement (CQI) among Teacher Education Institutions in Basilan, Philippines

2022; Scientific Research Publishing; Volume: 10; Issue: 05 Linguagem: Inglês

10.4236/jss.2022.105017

2327-5960

Rachel L. Rodriguez,

English Language Learning and Teaching

Like any other higher learning institutions, PHEIs in Basilan, an island province of the Philippines in the Bangsamoro Autonomous Region for Muslim Mindanao (BARMM), are also confronted with challenges when it comes to QA in tertiary education in terms of CQI. The study was conducted to assess the practices on continuous quality improvement among teacher education institutions in Basilan. The study employed a mixed methods design, all quantitative data were collected purposively from sixty (60) faculty members using an adapted questionnaire formulated by Thalner (2005) of Western Michigan University, the instrument consists of a framework that measures CQI in higher education, and descriptive statistics were used to analyze the weighted means, standard deviations, and ranges for the various variables. While the qualitative data were collected from ten (10) college deans, and program chairpersons and the vice president for academic affairs from the four HEIs, utilizing FGD and KII. Results showed that awareness on the continuous quality improvement is present but the need to strengthen the training on the process and methods should not only among department heads to strengthen the commitment as a shared culture in the pursuit of quality assurance, Commitment towards continuous quality improvement regardless of departments and among stakeholders is evident to be a powerful tool given the training and other resources available, and support mechanism for a continuous quality improvement must be guided by a framework best fit for academic institutions. Thus, this study came up with the following recommendations: maintain and enhance standards as well as review policies. Quality assurance is a way for institutions to maintain standards and continuously improve the standards of education, facilities, support, among others, commitment to provide excellent customer service which will be strengthened if there will be trainings and webinars and emphasize commitment towards continuous quality improvements in the core values of the academic institutions.