Index
2022; Emerald Publishing Limited; Linguagem: Inglês
10.1108/s1877-636120220000029019
ISSN1877-6361
ResumoCitation (2022), "Index", Chemma, N., El Amine Abdelli, M., Awasthi, A. and Mogaji, E. (Ed.) Management and Information Technology in the Digital Era (Advanced Series in Management, Vol. 29), Emerald Publishing Limited, Bingley, pp. 239-244. https://doi.org/10.1108/S1877-636120220000029019 Publisher: Emerald Publishing Limited Copyright © 2022 Nawal Chemma, Mohammed El Amine Abdelli, Anjali Awasthi and Emmanuel Mogaji. Published under exclusive licence by Emerald Publishing Limited INDEX Accessibility, 29–30, 90 Advanced Driver Assistance Systems (ADASs), 87 Affective trust, 211 Africa, 28 IT solutions for sustainable transportation in, 85–88 status of digital transportation in, 83–85 transportation in, 83 Algerian economy digital technology in Algerian economic activities, 128–129 digitalisation, 133–136 effects of digital technology on economic activity of countries, 129–133 Algorithm parameter setting, 55–56 Applicability, 32, 55 Artificial Intelligence (AI), 2, 9–10, 28, 48, 113, 142, 175–176, 234 AI-based collaborative learning platforms, 38–39 AI-enabled technology enablers, 10 artefact creation methodology, 37–38 company attributes, 11–14 company strategy, 14–15 conceptual framework, 40–41 consumer attributes, 17–19 curricula, 36–37 dimensions, 235 dynamics, 3 economic challenge, 33–34 in education, 29–30 effectiveness in SME’S growth and enhancement, 179–180 human facility concerns, 31–33 implications for theory and practice, 41 institutional capacity, 34–35 policy for education, 35–36 practical contributions, 22 problem, 30–35 proposed model for, 11–21 rule-based systems, 16–17 technology acceptance and user gratification, 20–21 theoretical contributions, 22 tracking learners’ opinions with NLP techniques, 39 Artisanal cluster conceptual model, 211–212 diffusion of innovation in, 209–212 notions, 209–210 technological change, 210–211 Automated traffic control, 82 Automated Transport Systems (ATSs), 85 Automatically, 14, 166–167 Automation, 84–85, 87, 114, 129, 131, 133, 182 Autonomous cars, 82 Availability, Location, Accessibility, Relatability and Actionability model (ALARA model), 106 Bankruptcy, 113 Batna jewellery cluster, 208 Big data, 142 Blockchain, 28 technologies, 113 Blue-green, 152, 157–158, 176–177, 182, 194 Brand experience, 66–68 Bus Rapid Transit system (BRT system), 84 Business, 2–3, 194 analytics, 181 ecosystem, 49 Business intelligence (BI), 181 and to affect SME’S enhancement in digital world, 181–194 in today’s business, 181 Business-to-business, 91, 209, 217 Business-to-consumer, 132–133 Capabilities, 29–30, 33, 35, 87, 158, 161, 210–211, 234 Central banks, 96 Chromic materials, 50 Clothing order size, 55–56 Cloud Computing, 28 Co-creation, 37–38, 40–41 Cognitive confidence, 211 Cognitive perception of AI, 33 Collaborative learning, 38 Collectivism, 208, 212, 215–216 Commercialisation, 197 Company attributes, 11–14 Company strategy, 14–15 Competitiveness, 52–53, 112–113, 127–128, 207–208, 212, 224 Computer vision, 175–176 Connection quality, 119 Connectivity, 81–85, 87–88, 115 Constant Upgrade, 18 Consumer analytics and role of technology, 14 Conversational interfaces, 15 Cooperative adaptive cruise control (C-ACC), 84–85 Cooperative automated transport (CCAM), 84–85 Cooperative intelligent transport systems (C-ITS), 84–85 Corporate social responsibility (CSR), 151 COVID-19, 111–112, 222 consequences caused by covid-19/post-covid-19 era, 194–195 crisis, 128 pandemic, 28, 95–97, 113 Craft cluster, 208, 210 analysis and results, 215–217 research methodology, 213–214 Credit-risk, 174 Cultural challenge, 31–32 Culture, 31–32 Cyber-physical systems, 142 Data curation policy issue, 34 Data privacy and security, 36 Data-centric technology, 34 Data-driven technology, 34, 84–85 Decarbonisation, decentralisation and digitalisation revolutions (D3 revolutions), 177 Decentralisation, 177 Decision-makers, 156–157, 178, 181, 235 Deep, 30, 35 Deep learning through artificial intelligence and gamification, 14–15 Deepening, 35, 41 Design science, 38 Developing countries, 82 Diaplex®, 50 Digital business, common elements of, 162 Digital culture, 227 Digital era, 1–3, 81–82, 233–234 Digital innovations, 91 Digital policy strategies issue, 34 Digital security, 234 Digital skills, 227 Digital strategy, 227 Digital technologies, 112–113, 221–222 in Algerian economic activities, 128–129 data processing and analysis, 115 descriptive statistics, 119 interdependences between variables, 119 literature review and hypotheses, 113–115 methodology, 115–119 model specification, 117–119 policy implications, 119–121 questionnaire development, 115 research method and sample, 115 risks, 133 variables, 115–117 Digital transformation, 221–222, 233–234 benefits, 224 challenges, 225 literature review, 222–225 methodology, 225–226 results, 226–229 types, 224–225 Digital transportation status in Africa, 83–85 Digital-Savvy, 17–18 Digitalisation of Algerian economy, 128, 133, 136 common elements of, 162 index, 177 in small and medium-sized enterprises, 163 Digitally-driven, 104 Digitisation, 154, 222–223, 235 of road freight transport, 87–88 Doost Cultural Theory (DCT), 142, 195, 197, 199 E-commerce, 12, 15, 49, 134, 208 E-commerce Index, 135 E-counselling, 39 E-payment, 134 Eastern Europe, the Middle East and Africa (EMEA), 48 Easy-to-use, 178 Economic development, 127 Economic sustainability, 143 Ecosystems, 48–49, 151, 195, 202–203 business, 49 perspective, 49 Edited book, 4, 234 Education, 28 artificial intelligence in, 29–30 Education 5.0, 175–176 Educational technologies, 175–176 Electronic toll collection (ETC), 86 Emerging markets, 9–10 proposed model for artificial intelligence and gamification, 11–21 theoretical underpinning, 10–11 Empathy marketing, 20 Engagement, 21 Enterprises, 2, 51, 58, 112, 116, 175–176 Entrepreneurship, 48, 166, 174 European banks, 96 Experience, 21 Face-to-face learning, 28 Fifth wave theory, 142, 157, 169, 175, 179, 182, 194 Financial innovation, 174 Financial services, 96–97 Fintech futures, 88–89 First Wave, 181 Fourth industrial revolution (4IR), 28 Fourth Wave, 182 Future concerns, 176–177 Future-oriented questions and objectives, 141–142 Fuzzy logic, 175–176 Gamification, 9–10 company attributes, 11–14 company strategy, 14–15 consumer attributes, 17–19 inclusion of self-aware AI and, 15–16 practical contributions, 22 proposed model for, 11–21 rule-based systems, 16–17 technology acceptance and user gratification, 20–21 theoretical contributions, 22 Gamification-driven interactions, 10–11, 17 Geospatial Information systems (GISs), 87 Global Connectivity Index (GCI), 135 Global Innovation Index (GII), 135 Good Corporate Governance (GCG), 151 Government support, 115 Green Light Optimised Speed Advisory (GLOSA), 84–85 HEI–SME cooperation model, 197–201 Heterotrait-Monotrait (HTMT), 73 Hevenarian cycle, 38 High street banks, 98 High-capacity buses, 83 Human resources (HR), 142 competencies, 153–157 development, 156 Human-centric services, 11–12 Human-computer interaction (HCI), 49 assignment results of human-computer interactive customer trust model, 58–59 Human-computer interactive customer trust model, 55 Hybrid SMEs/SME 5. 0/Tomorrow’s SMEs, 191–194 Hyper-networking, 142 i-Sustainability Plus theory, 142, 186 ICT Development Index (IDI), 134–135 Impulsive tendencies, 18 Individualism, 208, 212, 215–216 Industry 4.0, 142 Industry 5.0, 142 Industry-business-network, 164 Information and communication technology (ICT), 48, 127 Information management systems, 2 Information technology (IT), 1–3, 19, 29, 81–82, 235 challenges, 2 conceptual framework, 88–90 opportunities and challenges in, 82 solutions for sustainable transportation in Africa, 85–88 strategic use, 1–2 Information-sharing mechanism, 52–53 Infrastructure, 30, 33–34, 52, 82–83, 85, 88–89, 103–104, 194 Innovation, 177, 207–208 Innovation-enabling policy and regulatory framework, 151 Institutional AI agenda, 34–35 Institutional capacity, 34–35 Intelligent clothing ecosystem, 51–53 Intelligent digital transportation systems, 85–86 Intelligent Transport Systems (ITSs), 82, 85 International index, 134–136 Internet, 131–132 Internet of Energy (IoE), 142 IoE-education, 153–157 Internet of Things (IoT), 3–4, 28, 113, 142, 175–176, 223 Internet-driven banking services, 98 IoT-Business (IoB), 183–186 Klout (website), 234 Knowledge, technology, and business model (KTB model), 154–155, 183, 186 Knowledge deficit, 32 Knowledge-based workers, 33, 48, 134 Labour market, effects of digital technology on, 130–131 Lack of technical skills/competencies, 148 Lagos Metropolitan Area Transport Authority (LAMATA), 89 Leadership, 38, 163–165, 203–204 Likert scale, 55 Live process, 16 Liveability, 177–179 Location-Based Services (LBS), 87 Logarithms, 72 Luxury purchase behaviour, 66 brand experience and, 67–68 conceptual framework, 71 data analysis, 72 demographics, 72 literature review, 67–71 materialism and, 69–70 measurement model assessment, 72–74 method and data presentation, 72–75 narcissism and, 68–69 structural model, 74–75 TPB model, 71 Machine learning (ML), 142, 175–176 Machines, 37, 48, 54, 179–180 Management, 2, 52, 164–165, 235 Mapping the future, 169 Materialism, 66–67, 69–70 Micro-grid, 170 Mobility as a service (MaaS), 84–85 Multi-dimensional concept, 188 Narcissism, 66–69 Narcissistic economy, 67 National Health Service (NHS), 100 Natural language processing (NLP), 39 tracking learners’ opinions with NLP techniques, 39 NatWest, 100 Neobanks, 96–98 Netnography, 98–99 Networked Readiness Index (NRI), 133–134 Neural networks, 175–176 Nine pillars of sustainable governance model (9PSG model), 142, 153 Online buying intentions, 66 mediating role, 70–71 Optimal order scheduling scheme, 56–58 Optimised standard genetic algorithm effectiveness for solving order size, 56 Organisation for Economic Co-operation and Development (OECD), 34, 163 Oricalco®, 50 Pandemic, 28, 95–97, 113 PathPartner, 19 Pattern mapping, 17 Personified marketing, 13 Personified recommendations, 16–17 Phase-changing materials (PCM), 50 Platform business ecosystem, 51 clothing order size and algorithm parameter setting, 55–56 human-computer interactive customer trust model, 55 intelligent clothing ecosystem, 51–53 production scheduling model of clothing ecosystem based on AI algorithm, 53–55 Pokemon Go, 20 Probability techniques, 113 Production scheduling model of clothing ecosystem based on AI algorithm, 53–55 Profitability, 112–113, 132, 134, 151, 163, 202–203 Quality of life, 177–179 Relationship Management (RM), 96 Relationship marketing, 97 Resilience, 113 Responsibility, 104, 178–179, 224 Risks, 174 Rule-based systems, 16–17 Science, 49 Second Wave, 182 Self-expansion, 66 Self-organising logistics (SoL), 84–85 Service delivery, 102–103 Service preparation, 101–102 Service quality, 83 Service update, 99–101 Seven pillars of sustainability model (7PS model), 142–143, 169, 176 cultural, 145–146 economic, 147–148 educational, 148–151 environmental, 146 political, 151–153 social, 147 Severe acute respiratory syndrome (SARS), 111–112 Shape memory materials (SMMs), 50 Skill set capacity, 32 Small and Medium-sized Enterprises (SMEs), 3, 112, 114, 141–142, 163, 169, 174–175 energy sector, 143 global, smart, innovative and sustainable, 163–164 7PS model, 143–169 SME 4.0 to SME 5.0/hybrid SMEs/tomorrow’s SMEs, 164–169 SME 5.0/hybrid SMEs/tomorrow’s SMEs, 165–166 SMEs’ HR competencies, 168–169 tomorrow’s SME challenges and shocks, 166–167 Smart city solutions for Africa, 86–87 Smart energy management, 153–157 Smart mobility, 82 Smart technologies for public transport planning, 88 Smart textiles, 50–51 SmartSkin™, 50 Social capital, 208, 210 Social Judgement Theory (SJT), 96 Social media, 96–98 Software solution companies, 19 Solution-driven, 19 Spanish Influenza pandemic, 112 Spontaneous decision, 18–19 Stimulus, organism and response framework (SOR framework), 10 Strategic management of platform business ecosystem, 49 assignment results of human-computer interactive customer trust model, 58–59 effectiveness of optimised standard genetic algorithm for solving order size, 56 literature, 49–51 method, 51–56 optimal order scheduling scheme, 56–58 Strategic service differentiation, 13 Structure equation modelling (SEM), 72 Sub-Saharan African countries (SSA countries), 29 Sustainability, 143, 151–152, 157–158, 177–178 Sustainability compass, 178–179 Sustainable, 35, 143, 166, 175–176, 189 Sustainable education, 28, 41 Sustainable transportation, 83 Sustainably, 178–179 Technical-technological level, 142 Technological, 36, 91, 153, 210–211 Technological innovates, 81–82 Technological services, 33–34 Technologically advanced consumer demographics, 16 Technology, 30, 49, 81–82, 176, 233–234 Technology acceptance model, 10–11, 20–21 Thailand, 67, 69, 75 Thematic analysis methodology, 98–99 Theory of comprehensive everything, 175, 179, 182, 194 Theory of Planned Behaviour model (TPB model), 71 Third Wave, 182 3D SociEcoEnvironment SME model, 142 Tomorrow age theory, 175, 179, 182, 194 Total Relationship Marketing (TRM), 98 Transport tech start-ups, 88–89 Transportation, 82 in Africa, 83 Tweets, 99 Twitter, 96 UK banks, 96 literature review, 97–98 methodology, 98–99 results, 99–103 United Nations Conference on Trade and Development (UNCTAD), 135 United Nations Industrial Development Organisation (UNIDO), 208 Unsustainability, 152 User gratification, 20–21 User-generated content (UGC), 97 Uses and gratification theory (UGT), 10–11 Value-oriented offerings, 13–14 Vehicle-to-infrastructure communication (V2I communication), 85–86 Vehicle-to-vehicle safety (V2V safety), 85–86 Virtual reality technology, 114 Voice assistants, 15 Vulnerable road user protection (VRU protection), 84–85 Waves/ages, 181–182 Web-based business, 70–71 Western, educated, industrialised, rich and democratic societies (WEIRD societies), 82 World Economic Forum (WEF), 133 World Health Organization (WHO), 111–112 Book Chapters Prelims Management and Information Technology in the Digital Era: Introduction to Edited Collection on Challenges and Perspectives Theme 1 Artificial Intelligence Role of Artificial Intelligence in Gamification for the Emerging Markets Rethinking the Implementation of Artificial Intelligence for a Sustainable Education in Africa: Challenges and Solutions Strategic Management of Platform Business Ecosystem Using Artificial Intelligence Supported Human-Computer Interaction Technology Theme 2 Information Technology Impact of Brand Experience, Narcissism and Materialism on Luxury Purchase Behaviour Mediated by Online Buying Intentions Information Technology for Enhancing Transportation in Developing Countries Redefining Banking Service Delivery: Information Technology Adoption by UK Banks Amid the COVID-19 Pandemic The Impact of Digital Technologies on SMEs' Resilience During the COVID-19 Pandemic Analysis of the Effects of Digital Technology on the Algerian Economy Theme 3 Technology-Driven Business Operations Mapping the Future SMEs' HR Competencies via IoE Technologies and 7PS Model Through the Fifth Wave Theory Mapping the Future Global SMEs Growth via Hybrid SMEs/SME 5.0/Tomorrow's SMEs Concept through the 5th Wave, i-Sustainability Plus and DCT Theories The Impact of Individualism and Collectivism on the Diffusion of ICT in a Craft Cluster: The Case of the Brassware Cluster of Constantine and the Jewellery Cluster of Batna The Biggest Digital Transformation Challenges for Companies: An Analysis Framework Management and Information Technology in the Digital Era: Conclusion and Research Agenda Index
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