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ACERCA DE LOS AUTORES/AS Sandra Cristina Riascos-Erazo Universidad del Valle, Cali – Colombia Colombia Doctora en Ingeniería Informática de la Universidad Carlos III de Madrid (España). Docente titular de la Facultad de Ciencias de la Administración de la Universidad del Valle, Cali – Colombia. Víctor Hugo Arias-Cardona Universidad del Valle, Cali – Colombia Colombia Magíster en Administración de la Universidad del Valle, Cali – Colombia USUARIO/A Ha iniciado sesión como... claudia_guerrero Mis…

2016; Libre University of Colombia; Volume: 12; Issue: 1 Linguagem: Inglês

10.18041/entramado.2016v12n1.23127

2539-0279

Sandra Cristina Riascos Erazo, Víctor Hugo Arias-Cardona,

Business, Innovation, and Economy

The implementation of an information system is an activity that requires analysis and planning according to the impact that this activity may involve for the organization; In this sense, the main objective of this article is to present organizational impact generated during the process of implementing an information system -ERP taking as a case study company Comestibles SAS forward this process during the period 2013 - 2014. the research was conducted under a quantitative and qualitative approach, with the participation of 61 people involved in the process of implementation of the information system. Among the main results in organizational dimensions it may mention that the greatest positive impact is reflected at the level of the political dimension of the organization; however, in the economic, social and technological dimensions difficulties evidenced in the process that generated negative impacts; these results may be useful for companies with similar to the case study that decide to take on the challenge of implementing this type of ERP systems with all changes and risks involved at the organizational level features