Portal de Periódicos da CAPES

Knowledge-sharing across supply chain actors in adopting Industry 4.0 technologies: An exploratory case study within the automotive industry

2022; Elsevier BV; Volume: 186; Linguagem: Inglês

10.1016/j.techfore.2022.122118

1873-5509

Mohammad H. Eslami, Leona Achtenhagen, Cedric Tobias Bertsch, Annika Lehmann,

Quality and Supply Management

This study investigates the role of knowledge-sharing between supply chain actors in facilitating their adoption of Industry 4.0 technologies, identifying factors that hinder or promote such knowledge-sharing. Drawing on an in-depth single case study, including 19 interviews with a manufacturing firm in the German automotive industry and five of the suppliers and customers in the focal firm’s supply chain, the study identifies the following knowledge-sharing approaches that facilitate the adoption of Industry 4.0: 1) knowledge-sharing through principles; 2) upstream flow of knowledge; 3) strategic positioning; and 4) application-relatedness. These approaches are shown to be influenced both by company-related factors and relational factors. Applying a knowledge-based view of the firm, this study addresses a gap in current research by investigating the role of knowledge-sharing in adopting Industry 4.0 from the perspectives not only of a single focal firm but also of upstream and downstream suppliers and customers in the supply chain. In presenting approaches to knowledge-sharing that promote the implementation of Industry 4.0 based on a firm's existing resources, this study is also of direct relevance to practitioners.