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A Complexidade da Política de Qualificação do Ministério do Turismo [Brasil

2022; UNIVERSIDADE DE CAXIAS DO SUL; Volume: 14; Issue: 4 Linguagem: Inglês

10.18226/21789061.v14i4p1030

2178-9061

Ivan Conceição Martins da Silva, Aguinaldo César Fratucci,

Urban and sociocultural dynamics

This research aims to analyze the expression assumed by the tourism qualification policy of the Ministry of Tourism (MTur) in force between 2017 and 2018. The theoretical-methodological approach used had three parameters: 1) bibliographic research, in order to identify the elements that compose the professional qualification; 2) content analysis, looking for how these elements were arranged in the policy; 3) method of complexity, to unveil the relationships between these isolated elements and to identify the expression of the policy as a whole. As a result, it is observed that the expression assumed by the MTur tourism qualification policy: carries a dialogical cohesion, where the elements of the qualification are complementary, but their manifestations are contradictory; tends to promote and validate public management itself; highlights educational aspects at the expense of work aspects; develop more the general qualification concept than the specificities of qualification in tourism; and points to the benefit of the business community at the expense of the tourism workers.