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e-Commerce Solution with Financial Management System and Android Mobile Application

2023; Springer International Publishing; Linguagem: Inglês

10.1007/978-3-031-47448-4_18

2367-3370

Irish C. Juanatas, Roben A. Juanatas, Niamh Denae R. Pontanares, John Ivan C. Maurat,

Consumer Retail Behavior Studies

The food service industry has increasingly adopted e-commerce as a means of improving service and accessibility for customers. The popularity of e-commerce mobile applications has also surged due to their convenience on mobile devices, which have become an integral part of people's daily lives. These applications enable businesses to enhance their market presence and attract a larger customer base. Additionally, food businesses are utilizing Financial Management Systems (FMS) to effectively track cash inflows and outflows. FMS is typically integrated with various features such as sales and inventory tracking. The primary objective of this study was to develop an e-commerce coupled with a financial management system and its mobile application counterpart. The employed methodology for this study was descriptive research. A survey was conducted to evaluate the acceptability of the system based on functionality, usability, reliability, performance, and supportability (FURPS) criteria. The developed system received a favorable rating, with a weighted mean of 4.05. This indicates that the system successfully executed required tasks, offered user-friendly features, effectively monitored orders, consistently performed, and was accessible from any device.