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Analysis of Maintenance Events in Medical Equipment in the Largest Trauma Hospital in Natal/RN

2024; Springer Nature; Linguagem: Inglês

10.1007/978-3-031-49410-9_14

1727-1983

Lyssandra Paz, Lucas Moura, Tiago de Oliveira Barreto, Marcelo Lima, Alice de Oliveira Barreto Suassuna,

Occupational Health and Safety Research

The Advancements in biomedical technologies have led to the need for a sector responsible for management of all medical equipment in health establishments, thus coming to clinical engineering. There are three basic types of causes of failures that occur in these equipment: human error, technology failure, and external phenomena. Monitoring maintenance events is essential to understand what leads to these failures and, thus, seek solutions to mitigate them. Thus, the present work aims to analyze the requests for maintenance in the largest trauma hospital in Natal, Rio Grande do Norte, categorizing them in an attempt to understand the maintenance occurrences and carelessness with the equipment. For this, a survey of maintenance calls for biomedical equipment was performed, in the period of 3 months (February to May 2022), at the Monsenhor Walfredo Gurgel Hospital in Natal, Rio Grande do Norte. After data collection, it was found that 51.18% of the calls for maintenance corresponded to human error, and that a large part of the occurrences due to human error were related to problems with dirt and the others to false calls arising from the lack of information about correct operation of this equipment. From the classification, it is understood in a process of listening and observation of these professionals, that errors are caused, above all, by the lack of periodic training of the hospital’s medical team. The implementation of a training routine would be a solution to alleviate the occurrences of maintenance in the hospital in question.