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The leadership challenge: how to make extraordinary things happen in organizations

2013; Association of College and Research Libraries; Volume: 50; Issue: 05 Linguagem: Inglês

10.5860/choice.50-2759

1943-5975

James M. Kouzes, Barry Z. Posner,

Organizational Learning and Leadership

Introduction: Making Extraordinary Things Happen in Organizations 1 1 When Leaders Are at Their Best 9 The Five Practices of Exemplary Leadership Leadership Is a Relationship Putting It All Together: Credibility Is the Foundation PRACTICE 1 MODEL THE WAY 41 2 Clarify Values 43 Find Your Voice Affirm Shared Values 3 Set the Example 71 Live the Shared Values Teach Others to Model the Values PRACTICE 2 INSPIRE A SHARED VISION 99 4 Envision the Future 101 Imagine the Possibilities Find a Common Purpose 5 Enlist Others 127 Appeal to Common Ideals Animate the Vision PRACTICE 3 CHALLENGE THE PROCESS 155 6 Search for Opportunities 157 Seize the Initiative Exercise Outsight 7 Experiment and Take Risks 185 Generate Small Wins Learn from Experience PRACTICE 4 ENABLE OTHERS TO ACT 213 8 Foster Collaboration 215 Create a Climate of Trust Facilitate Relationships 9 Strengthen Others 241 Enhance Self-Determination Develop Competence and Confidence PRACTICE 5 ENCOURAGE THE HEART 271 10 Recognize Contributions 273 Expect the Best Personalize Recognition 11 Celebrate the Values and Victories 301 Create a Spirit of Community Get Personally Involved 12 Leadership Is Everyone s Business 329 Look to Leaders Everywhere Know How Important You Are Practice Reflect Remain Humble and Human Seize the Moment Remember the Secret to Success in Life Notes 347 Acknowledgments 375 About the Authors 379 Index 383 For Tae and Jackie with all our love. Thank you for all you do and all that you have given us.