Artigo Revisado por pares

Positive marketing: A new theoretical prototype of sharing in an online community

2015; Elsevier BV; Volume: 68; Issue: 12 Linguagem: Inglês

10.1016/j.jbusres.2015.06.037

ISSN

1873-7978

Autores

Michael T. Krush, Julia R. Pennington, Aubrey R. Fowler, John D. Mittelstaedt,

Tópico(s)

Consumer Behavior in Brand Consumption and Identification

Resumo

Positive marketing champions exchange that benefits individuals, firms, and society at large. One method increasingly used to exchange goods is sharing. Sharing describes the non-monetary transfer of goods between actors. Scholars have called for greater understanding regarding an online community's ability to perpetuate sharing. This study uses empirical research to explain the structural elements that facilitate sharing within the Freecycle community. Fifty-seven in-depth interviews are conducted with participants and analyzed using grounded theory. The authors introduce a new theoretical prototype of sharing, provide insight on how modern consumers engage in a sharing activity, and describe the structural characteristics that facilitate sharing within an on-line community.

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